Frequently asked questions and answers
Yes, our paper consists of 100% recycled paper made from waste paper and cardboard.
Yes, our products are, for example, FSC® certified (FSC® C151439) and have been awarded the Blue Angel. Papier Sprick is also ISO-50001 certified for efficient energy management.
The response time for malfunctions or breakdowns is 24 to 48 hours.
We also work with sales partners throughout Europe who can provide advice and support. Our own sales force can also be contacted and will support you during the development and implementation of products that require intensive consulting.
Do you have any needs outside Europe? Then please contact us. We’ll take care of everything.